Case:
Druckerzubehoer.de โ E-Commerce Backend Optimization & Marketing Automation
Druckerzubehoer.de
is a leading German e-commerce platform offering affordable printer accessories, office supplies, and electronics. Operated by Triple A Marketing GmbH, it maintains a strong national presence with the bulk of sales generated within Germany.
Challenge
The client sought to improve backend efficiency, modernize infrastructure, streamline fulfillment, and drive more revenue via personalized, automated marketing campaigns.
Solution
We executed a full-stack technical upgrade and marketing automation overhaul to support their high-volume operations and customer lifecycle strategy.
1. Backend Optimization:
- Refactored and upgraded backend using PHP 8.2 to enhance order processing speed and API performance.
- Integrated multiple payment providers and dynamic shipping rules for real-time transactions and fulfillment accuracy.
- Implemented SAP Emarsys to power automated campaigns for cart recovery, promotions, and loyalty workflows.
- Configured Google Analytics & GTM aligned to KPIs and set up event-driven tracking for campaign segmentation and reporting.
- ๐ณ 30% drop in checkout abandonment due to optimized payment flow and response times.
- ๐ Streamlined fulfillment processes boosted delivery accuracy and tracking across logistics partners.
- ๐ฌ Email campaigns saw +18% open rates and +22% click-throughs with high-frequency automation via Emarsys.
- ๐ Enhanced analytics visibility empowered data-driven decisions across marketing and operations.